VASCO
DIGIPASS 840 Comfort Voice
Our most popular Smart Card CAP Reader is voice activated for people with special needs

Overview:
DIGIPASS 840 Comfort Voice is a user-friendly solution for people with disabilities that combines VASCO Class 1 stand-alone smart card reader functions such as e-signature with EMV-CAP (Europay-Mastercard-Visa Chip Authentication Program) compliance. DIGIPASS 840 Comfort Voice satisfies the Disability Discrimination Act and the APACS standard.
Proven solution for people with disabilities
DIGIPASS 840 Comfort Voice is designed to address the needs of the elderly and those with various disabilities, including visual limitations.
DIGIPASS 840 Comfort Voice is a desktop-size reader with large keys and an oversize high contrast display to make reading and data input easy. An internal speaker and optional headphone provide the following functions:
- Voice based user interface
- Voice based signature and one-time password
- Acoustic feedback on PIN, reference, challenge and amount fields.
The vertical card insert feature is extremely user-friendly and makes secure two-factor authentication possible for everyone.
Factory to Field
DIGIPASS 840 Comfort Voice initializes itself and becomes a personlized device from the moment when a user inserts his smart card and enters his PIN. All secrets are permanently erased when the card is removed.
DIGIPASS 840 Comfort Voice is platform-independent and only requires voice message personalization prior to customer delivery; each reader is identical. Therefore production and distribution are efficient and very cost-effective.
EMV CAP Compliant
Cardholders simply insert their standard EMV chip card into DIGIPASS 840 Comfort Voice and type their PIN for two-factor authentication (something they know, something they have.) Each time a user enters their PIN, a one-time password (OTP) is generated, displayed and announced.
The user can type this secure password to become authenticated over the bank’s network. This dynamic password cannot be used more than once and can only be verified by the issuing bank. The verification of the OTP demonstrates the cardholder’s identity and allows access to the network from any terminal on any platform.
DIGIPASS 840 Comfort Voice can be used in conjunction with VASCO's VACMAN Controller authentication platform. For electronic payments, DIGIPASS 840 Comfort Voice can also be integrated into the 3D-Secure architecture, allowing the cardholder to sign specific account data to complete the transaction.
The reader does not require a connection to the terminal or PC, nor any client software or drivers.
DIGIPASS 840 Comfort Voice may be deployed simultaneously with other VASCO readers sharing the same application.
Features:
- Display: High contrast, extra large 2-line LCD (1 line 60x7 dot matrix line and 1 line of 7-segment characters)
- Size: 50.1 mm/15.5 mm x 97.2 mm x 145.5 mm
- Weight: 181 grams (excluding replaceable batteries)
- Keypad: 10 numeric and 9 function oversized (15mm) tactile keys
- Battery: 2 replaceable AA batteries and 1 non replaceable CR2032 back-up battery
- Standards:
- Mastercard CAP (2004, 2007)
- VISA dynamic passcode authentication version 1.1
- German Sm@rt TAN
- Belgian eID Card
- Banksys Unconnected reader specification (BKS M.010 version 1.3)
- Customization: DIGIPASS 840 Comfort Voice (including keyboard) color and vocal messages can be customized
Product Comparison:
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| Model | DIGIPASS 800 |
DIGIPASS 805 |
DIGIPASS 810 |
DIGIPASS 815 |
DIGIPASS 820 |
DIGIPASS 835 |
DIGIPASS 840C/CV |
| Unique properties at a glance | |||||||
| Expected Lifetime (years) | 4 to 5 | 3 to 4 | 4 to 5 | 4 to 7 | 4 to 7 | 15 | 15 |
| Size | handheld size | palm size | handheld size | handheld size | handheld size | handheld size | desktop |
| Function buttons | 5 + on/off | 4-point console | 5 | 2 | 2 | 6 | 9 |
| Display | 2 line | 2 line | 2 line | 1 line | 2 line | 2 line | 2 line (large) |
| Optional realtime clock |
yes | - | yes | - | - | yes | yes |
| Special interfaces | - | - | - | - | - | - | CV version has an inbuilt speaker/ attachable earpiece |
| Logo printing location | surface | inside plastic | surface | inside plastic | inside plastic | surface | surface |
| Optional cover with key ring | (cover) | yes | |||||
| Overall differentiating features | |||||||
| Special features compared to the DIGIPASS 820 model |
Small size for portability Game console type operation popular with young people | Slimmer, stylish design | Plastic cover for durable logo Bank card number visible when smart card is inserted Restricted to straight-forward smart cards due to limited processing power | Plastic cover for durable logo Bank card number visible when smart card is inserted | APACS compliant Extra function button |
Durable desktop model, large buttons and display, keypad orientation mark. Inbuilt speaker/ attachable earpiece Replaceable batteries |
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| Designed for: | Needing a cost-effective high volume solution | With young users, and/or requiring high portability | With large deployments, needing a user friendly interface encouraging high user acceptance | wanting to combine existing bank cards and OTP functionality | With special applications where an attractive design is required | With large deployments for situations where an extra function button is required | With professional desktop users and users who are visually impaired or blind |
Technical Specifications:
| Compliance To Standards | ||
|---|---|---|
| Storage temperature | -10 °C to 50 °C 90 %RH non condensing | IEC 60068-2-78 (Damp heat) IEC 60068-2-1 (Cold) |
| Operating temperature | 0 °C to 45 °C 85 %RH non condensing | IEC 60068-2-78 (Damp heat) IEC 60068-2-1 (Cold) |
| Vibration | 10 to
75 Hz 10 m/s2 |
IEC 60068-2-6 |
| Drop | 1 meter | IEC 60068-2-32 |
| Emission | EN 55022 | |
| Immunity | 4 kV contact discharges 8 kV air discharges 3 V/m from 80 to 1000 MHz | EN 61000
-4-2 EN 61000-4-3 |
| Compliance to European directives (CE marking) | 2004/108/EC (EMC directives) 2002/95/EC (RoHS directive) 2002/96/EC (WEEE directive) | |
Documentation:
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Download the VASCO
DIGIPASS 840 Comfort Voice Data Sheet (.PDF)

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